I dealt with Charlotte Morgan initially, who showed me the property and helped get things set up in terms of the paperwork. Then the property manager Nikki Gardner took over and has been assisting me in multiple other ways, particularly in terms of updating the rental agreement to suit my circumstances and needs, and she also helped me communicate with the landlord. She has been really prompt in replying to emails, and has generally helped to resolve any issues quite quickly. I would recommend both!