I produce EPC’s for this Belvoir agent on their Landlords behalf so technically I could be seen as biased. However, I deal with a number of different Letting agents and I know a good one when I see it. If I am asked to carry out an EPC, I am provided all the relevant details, Alarm codes /tenant details, but the best thing I experience here, is that if I am meeting a tenant, they actually know what I am doing and why. This takes the pressure off me when I am at the property. I wish all my agents did this; as most of the time when I meet tenants, for some other agents, I have to spend around 10 minutes explain what I am there for and what it involves. Sometimes finding that I have to rebook a job as the tenant didn’t know how long it would take or couldn’t let me into a room as someone was sleeping. Once again thanks for making my job easier