I have just moved in to a new property about 2 weeks ago. From the very start belvoir have been nothing but brilliant. We had a couple of problems when we first moved in if no fault of anyone's and belvoir have been very helpful. It has taken some time to get a certain problem rectified due to the landlord and belvoir have been consistent with trying to contact the landlord and communicated well with myself throughout the whole process. We have now finally got the problem rectified and I believe that if it weren't for the actions of the staff at the Wirral branch this problem would still be in play. I can't thank them enough!