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Martin & Co Winchester

A selection of reviews/testimonials by highest rating
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1.00 /5

I would not recommend renting through Martin and Co, from the beginning they've been completely disorganised and seem to be lacking any initiate. When we moved into the property it had been cleaned very poorly, even though it had apparently been cleaned twice professionally, and required us to re-clean it. We were told the property would be unfurnished but upon moving in we found that the property was partly furnished which the letting agent apparently had no knowledge of. The solution was for my partner to spend a whole day dismantling furniture to store it in the attic. They never reply to my emails when I have questioned mould that was written in the inventory and we have been blamed for the mould after an inspection even though I had emailed and queried the mould from the get go. I currently have 4 emails sent to them that have never been replied to. We have also been told off for leaving "clutter" out for a viewing as the house is up for sale after only being given 12 hours notice of the viewing - which is illegal. I've been nothing but disappointed so far and they've caused me a lot of unnecessary stress. We are currently looking to buy and are actively avoiding any houses for sale through Martin and Co because I no longer trust their organisation

Reply from agent

Dear Victoria, I am very sorry to read that your tenancy has had these issues. I hope that from my voicemail and our emails of the last 24 hours that you know that we take this seriously and wish to ensure the remainder of your tenancy is as enjoyable as possible. Please be assured that the detailed photographic inventory protects you with regard to any pre existing marks such as the mould noted. A cleaner is being sent back to clean that again. As you know, we are not the selling agent booking viewings on the property, but liaise with their requests as your managing agent. I know your landlord is very grateful for your assistance in that. Kind regards, Julian Bessey - Director

Contact details
Sales Phone:

01962 843346

Opening hours

Unknown

Address

4 Romsey Road, Winchester, Hampshire, SO23 8TP, UK, SO23

Here at Martin & Co Winchester, we're proud to provide specialist advice, guidance, and support across all areas of the property investment market to the communities of Winchester, Alton, Alresford, Petersfield, and surrounding areas. Director Julian Bessey is an active property investor and experienced landlord himself,and brings with him first-hand understanding of the needs of landlords and investors alike, as well as extensive knowledge of the local area. Julian and his highly experienced and dedicated team specialise in finding, preparing, letting, managing and selling investment properties. They have supported many individuals in finding their perfect investment property and are always on hand to offer advice and support - whether it's your first foray into becoming an investor, or you've been doing it for years. If you're looking for expert guidance on any area of property investment, please do get in touch with a member of our team who would be delighted to help. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Winchester get you on the move.

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