Office staff were helpful and courteous. Although the renting process could be made more transparent.

We bought our first home through robert watts and as a fast track sale. It took 7 weeks from start to finish and Pleased with how on it they were with it all.

Came across Robert Watts after they sold one of the neighbour’s properties. Initial service was a bit iffy. Photos were quick and we didn’t get a Facebook post like others so some admin was missed and when we did receive an offer on the …

House Sale

Thanks to Harvey Banger we managed to sell our wonderful property in Owslebury. Harvey was Personable, professional and kept us in the loop at all times.

James was very helpful in trying to get buyers for our HMO ..happy to recommend his services

Unfortunately, our experience with James and this company has been extremely disappointing. We paid a holding deposit for a property and went through the entire process of trying to secure the tenancy. After all the time and effort involved, we were eventually informed that the landlord had decided to pull out and that we would not be getting the property. I appreciate that the landlord changing their mind may not have been something the estate agent could control. However, the way the situation was handled afterwards was far from satisfactory. It has now been 12 days since we were told the landlord had pulled out, and we are still waiting for our holding deposit to be returned. We were eventually asked for our bank details, which we provided, but despite this, the money has still not been returned. Please pay me back my deposit!!!

If I could give 0 stars, I would. My experience with this estate agency was extremely disappointing, largely due to the attitude and level of customer service I received from Gill. if miserable was a person it would be her. She needs to touch some grass clearly is fed up of being sat at a desk all day. I had viewed a property and was genuinely interested in submitting an application, so I contacted the office with a reasonable question regarding the property. Rather than receiving assistance, I was met with a dismissive and rude response, ‘How am I meant to know? This was both unprofessional and unexpected from someone representing prospective landlords and tenants. Is this who landlords are paying? Customer service should involve helping clients or, at the very least, making an effort to find the information requested. The interaction left such a poor impression that I cancelled all future viewings with Robert Watts, and several family members have chosen to do the same. I WILL NEVER engage with any properties marketed by this agency in the future.