House Sale

Thanks to Harvey Banger we managed to sell our wonderful property in Owslebury. Harvey was Personable, professional and kept us in the loop at all times.

James was very helpful in trying to get buyers for our HMO ..happy to recommend his services

As a contractor for Ewe Move I can only say how depressingly poor these guys are at communicating. I'm talking months of chasing payment, ignored calls and Whatsapp messages. Which then turned into months of false promises, excuses of a change in system, and generally anything to delay, stall and royally shaft what I'd call myself a reliable contractor. On the surface James - the director, comes across as the most genuine and caring guys, so I gave him time to sort said 'issues' yet here we are months later with payment unresolved. I've read other reviews and heard horror stories from other people in the local housing industry which allude to a poorly run firm built on plenty of hot air but no substance. Avoid at all costs.

Dreadful agent - James particularly. He supplied my sick mother with dodgy tenants who we then had to evict and they refused to supply us with the original AST and any bank details to recover the substantial losses we've suffered. He said he'd 'lost' all records. How is that possible in the digital age? AVOID

Avoid EweMove – Extremely Unprofessional Experience We had an incredibly disappointing experience renting through EweMove (Winchester/Salisbury). From the outset, we were misled about the nature of the tenancy, including who owned the property. We were told it had been bought by an overseas landlord, only to later discover it was still being actively marketed for sale — something the agent avoided discussing and never followed up on when questioned. It turns out we were renting directly from the property developer, who was still trying to sell the property and had only rented it out temporarily for cash flow. Throughout our tenancy, important maintenance issues were repeatedly ignored. Communication was consistently poor — unless it related to arranging viewings for potential buyers. Agents frequently turned up unannounced, and one in particular — Sarah — was patronising, intrusive, and repeatedly approached us without prior notice. On one occasion, during an unannounced visit, she went through our rubbish and recycling. When we emailed a formal complaint about this, we were ignored — until we recently escalated the issue to their head of franchise, at which point they finally admitted to going through our bins. Despite all of this, we really liked the house and decided to try and purchase it through the other agent, Charters, who had also been appointed. We did not want to deal with EweMove due to the lack of trust. Following our offer through Charters, the developers shared this information with James White from EweMove, who then began contacting us persistently, pressuring us to increase our offer and warning us that our tenancy would not be renewed. This was despite knowing we were expecting our first child. It felt like our situation was being deliberately exploited. We left the property in excellent condition and paid for a professional end of tenancy clean. EweMove carried out the checkout inventory, and the property was marked as sold STC the very next day. It has now been over two and a half weeks since we moved out, and our requests for the return of our £2,800 deposit have been ignored — money we urgently need while on maternity leave. We have referred our complaint to The Property Ombudsman, who has accepted the case, and we are currently going through the process with them. Based on our experience, we would strongly advise others to avoid EweMove.

Avoid EweMove – Extremely Unprofessional Experience We had an incredibly disappointing experience renting through EweMove (Winchester/Salisbury). From the outset, we were misled about the nature of the tenancy, including who owned the property. We were told it had been bought by an overseas landlord, only to later discover it was still being actively marketed for sale — something the agent avoided discussing and never followed up on when questioned. It turns out we were renting directly from the property developer, who was still trying to sell the property and had only rented it out temporarily for cash flow. Throughout our tenancy, important maintenance issues were repeatedly ignored. Communication was consistently poor — unless it related to arranging viewings for potential buyers. Agents frequently turned up unannounced, and one in particular — Sarah — was patronising, intrusive, and repeatedly approached us without prior notice. On one occasion, during an unannounced visit, she went through our rubbish and recycling. When we emailed a formal complaint about this, we were ignored — until we recently escalated the issue to their head of franchise, at which point they finally admitted to going through our bins. Despite all of this, we really liked the house and decided to try and purchase it through the other agent, Charters, who had also been appointed. We did not want to deal with EweMove due to the lack of trust. Following our offer through Charters, the developers shared this information with James White from EweMove, who then began contacting us persistently, pressuring us to increase our offer and warning us that our tenancy would not be renewed. This was despite knowing we were expecting our first child. It felt like our situation was being deliberately exploited. We left the property in excellent condition and paid for a professional end of tenancy clean. EweMove carried out the checkout inventory, and the property was marked as sold STC the very next day. It has now been over two and a half weeks since we moved out, and our requests for the return of our £2,800 deposit have been ignored — money we urgently need while on maternity leave. We have referred our complaint to The Property Ombudsman, who has accepted the case, and we are currently going through the process with them. Based on our experience, we would strongly advise others to avoid EweMove

Do not rent with Ewemove Winchester. They refused to answer calls regarding maintenance issues. We were without hot water for 2 weeks, no washing machine for 3 weeks, no heating for a month during winter, and lived in moldy and damp conditions that they had freshly painted over before we moved in. They do NOT answer calls about maintenance issues and for each issue I had to call 3 times a day and repeatedly email to eventually get anything fixed. Eventually I threatened to involve the council regarding the damp issue and then suddenly they were able to get our heating fixed. At the end of the tenancy, it took 2 months to get our deposit back. I repeatedly phoned and emailed about it to be ignored, eventually I phoned their personal mobile numbers and they sent it back. If you read other reviews you will see all the positive reviews are about buying property, and the negative reviews are all in relation to renting. This is the first time I've left a Google review as I was that disappointed and frustrated with their service. Do not rent with them.