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Ewemove Winchester

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.80 /5
22.06.2021
Flat 6 nine elms mews

On requesting a viewing of the property Harvey was more then helpful and was able to meet me and show me round the property at a time that worked well for myself. On deciding I'd like to take the property, I feel Harvey went out of his way with helping to fill form etc and any other issues that arouse. All in all a great service thanks

4.50 /5
21.06.2021
SAle of property

Harvey dealt with the sale of our property very efficiently. He communicated well keeping us informed at all stages. For a young man just starting in the profession he was outstanding.

4.00 /5
19.08.2022
House Sale

Thanks to Harvey Banger we managed to sell our wonderful property in Owslebury. Harvey was Personable, professional and kept us in the loop at all times.

4.00 /5
Reply from agent

Thank you for the review Eye 😀 …

4.00 /5

James was very helpful in trying to get buyers for our HMO ..happy to recommend his services

Reply from agent

Thanks Duncan. Very kind of you!

4.00 /5
Reply from agent

Thank you for the review Eye 😀

4.00 /5
Reply from agent

Thank you for the review Eye 😀

1.00 /5

Stay well away if renting. We pay our rent every month with no fail and on Wednesday the property had an infection of bugs; I have had to move out of the property and have been trying to speak to someone.... no one returns calls and no one is interested - I am now living in my car and have cancelled my direct debit!

1.00 /5

If you are looking for extremely poor customer service, Ewemove definitely meets your expectations. Over the course of three years, I faced serious and ongoing issues, including major leaks, broken appliances, faulty windows, and excessive delays in repairs — some of which remained unresolved for an unreasonably long time. For example, you might not believe it, but the window was broken. I sent multiple emails, they came to inspect it, even took measurements, and yet after three years, when we left the property, the window was still broken. Communication was consistently unreliable. Emails and calls were frequently ignored, and once rent was paid, tenant concerns did not appear to be a priority. I was also repeatedly given conflicting and misleading information about whether and how the landlord had been contacted, which created confusion and undermined trust. After three years, I eventually spoke directly with the landlord, who stated that they had not been informed about several of these issues. This directly contradicted what I had earlier been told by the agency, where I was informed that the landlord was aware and had declined to act. This did not seem to be an isolated issue with one individual; rather, it reflected a wider pattern, including after the transition from Salisbury to Winchester. After seeing this kind of behavior and service, it became very clear to me why the Salisbury branch was closed. Regarding the return of my deposit, despite speaking with James before handing over the property and clearly asking that, at the very least, this be handled properly and on time, more than three weeks passed after checkout. During this period, I sent multiple follow-up emails and chased the matter, yet received no response. It was only after I stated that I would take legal action that the deposit was returned within a matter of hours. Apparently, what should have been a simple click was treated like rocket science — somehow taking three weeks to complete. Working with them has truly been a nightmare. I would strongly advise others to proceed with caution before renting through Ewemove. Save yourself the stress, learn from my experience. You've been warned.

1.00 /5

I have been a landlord client with this branch of ewe move for nearly 3 years. Over the past 2 months I have made contact with the branch manager, the property manager and 2 members of staff in the office. My issue turned inti a complaint …

Reply from agent

HI Lou, my apologies, I have been away on annual leave over half term and so have fallen behind on my work a little. I will get this transfer completed for you. We are sorry to see you go and we throughly enjoyed working with you. If there's anything we can do in the future please let us know. Best wishes, James

Contact details
Sales Phone:

01962679764

Lettings Phone:

01962 679764

Opening hours
Monday-Friday: 00:00 - 23:30 Saturday: 00:00 - 23:30 Sunday: 00:00 - 23:30
Address

1 Winnall Valley Rd, Winchester, SO23 0LD, UK, SO23

Thinking of selling? If you’re interested in putting your property on the market with us, you won’t be alone. Thousands of homeowners have trusted us to sell their properties – you’ll see their reviews dotted around the site – and based upon independent seller reviews, we’ve also got the coveted title of “The UK’s Most Trusted Estate Agent”. If you’re thinking of selling, we’d be delighted to provide you with a FREE no-obligation valuation of your home so you can start to see how much you could get for your property. As your local expert Estate Agent in Winchester, we’ll be able to provide you with an in-depth valuation as well as answer any questions or queries you’ve got. To book your valuation, just call us now on 01962 679764

Our team

Martin Lill

Harvey Banger

Sales Associate

Sarah Martin

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
NLA
onthemarket
rightmove
Zoopla
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