Ewemove Winchester

Flat 6 nine elms mews

On requesting a viewing of the property Harvey was more then helpful and was able to meet me and show me round the property at a time that worked well for myself. On deciding I'd like to take the property, I feel Harvey went out of his way with helping to fill form etc and any other issues that arouse. All in all a great service thanks

SAle of property

Harvey dealt with the sale of our property very efficiently. He communicated well keeping us informed at all stages. For a young man just starting in the profession he was outstanding.

House Sale

Thanks to Harvey Banger we managed to sell our wonderful property in Owslebury. Harvey was Personable, professional and kept us in the loop at all times.

James was very helpful in trying to get buyers for our HMO ..happy to recommend his services

Unfortunately, our experience with James and this company has been extremely disappointing. We paid a holding deposit for a property and went through the entire process of trying to secure the tenancy. After all the time and effort involved, we were eventually informed that the landlord had decided to pull out and that we would not be getting the property. I appreciate that the landlord changing their mind may not have been something the estate agent could control. However, the way the situation was handled afterwards was far from satisfactory. It has now been 12 days since we were told the landlord had pulled out, and we are still waiting for our holding deposit to be returned. We were eventually asked for our bank details, which we provided, but despite this, the money has still not been returned. Please pay me back my deposit!!!

If you are looking for extremely poor customer service, Ewemove definitely meets your expectations. Over the course of three years, I faced serious and ongoing issues, including major leaks, broken appliances, faulty windows, and excessive delays in repairs — some of which remained unresolved for an unreasonably long time. For example, you might not believe it, but the window was broken. I sent multiple emails, they came to inspect it, even took measurements, and yet after three years, when we left the property, the window was still broken. Communication was consistently unreliable. Emails and calls were frequently ignored, and once rent was paid, tenant concerns did not appear to be a priority. I was also repeatedly given conflicting and misleading information about whether and how the landlord had been contacted, which created confusion and undermined trust. After three years, I eventually spoke directly with the landlord, who stated that they had not been informed about several of these issues. This directly contradicted what I had earlier been told by the agency, where I was informed that the landlord was aware and had declined to act. This did not seem to be an isolated issue with one individual; rather, it reflected a wider pattern, including after the transition from Salisbury to Winchester. After seeing this kind of behavior and service, it became very clear to me why the Salisbury branch was closed. Regarding the return of my deposit, despite speaking with James before handing over the property and clearly asking that, at the very least, this be handled properly and on time, more than three weeks passed after checkout. During this period, I sent multiple follow-up emails and chased the matter, yet received no response. It was only after I stated that I would take legal action that the deposit was returned within a matter of hours. Apparently, what should have been a simple click was treated like rocket science — somehow taking three weeks to complete. Working with them has truly been a nightmare. I would strongly advise others to proceed with caution before renting through Ewemove. Save yourself the stress, learn from my experience. You've been warned.