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Ewemove Winchester

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

I came off the phone call shaking, A lady Teresa! Or something similar was rude and abrupt from start! I explained I was in remission from a bad disease but always worked full time and will when I'm finished recovery. A raised voice shouted over mine while I was explaining my current landlord and estate agents are helping me find a new home and putting the deposit down for me as I've put new carpets in the house, trying to explain how good of tenant I have been! I heard a loud voice dictate on a rude manner what is needed to rent a house, obviously knowing what is needed as I explained what I've just put above! This literally put me off instantly on wanting to even use this company now. I explained to the lady she made me feel and I ended the phone call! Shaking and crying because let's face it house searching is hard for a start. I'm utterly disappointed I've even had to write this, but surely the managers aren't allowing their staff to be like this. If this is how this lady treats people who have just fought to live on calls I don't feel customers will be rushing as alot of people have illnesses since the forced covid vaccines! Regards

Reply from agent

We are sorry you so upset Kate and this was obviously not our intention. Teresa is one of our most helpful and experienced staff members so we are very surprised however we will look into this and come back to you shortly. We have looked into this now and again we are sorry you felt you need to leave such a poor review and sympathise with your condition and situation. However a manager was sat in the same office whilst this conversation was taking place and we have to disagree completely that raised voices were used and you were spoken to in what you felt was such a poor manner. Teresa simply explained how our procedure worked but unfortunately you didn’t want to accept this. We do however wish you luck finding in finding a new home.

Contact details
Sales Phone:

01962679764

Lettings Phone:

01962 679764

Opening hours
Monday-Friday: 00:00 - 23:30 Saturday: 00:00 - 23:30 Sunday: 00:00 - 23:30
Address

1 Winnall Valley Rd, Winchester, SO23 0LD, UK, SO23

Thinking of selling? If you’re interested in putting your property on the market with us, you won’t be alone. Thousands of homeowners have trusted us to sell their properties – you’ll see their reviews dotted around the site – and based upon independent seller reviews, we’ve also got the coveted title of “The UK’s Most Trusted Estate Agent”. If you’re thinking of selling, we’d be delighted to provide you with a FREE no-obligation valuation of your home so you can start to see how much you could get for your property. As your local expert Estate Agent in Winchester, we’ll be able to provide you with an in-depth valuation as well as answer any questions or queries you’ve got. To book your valuation, just call us now on 01962 679764

Our team

Martin Lill

Harvey Banger

Sales Associate

Sarah Martin

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