I chose Ben at EweMove specifically because I was selling a non-traditional build property and wanted someone who understood the unique challenges that can come with that type of sale. From our very first meeting, Ben impressed me with his knowledge of the property type and his willingness to carry out additional research whenever needed to ensure the process ran smoothly. Throughout the entire sale, Ben provided practical, honest, and helpful advice, guiding me through every stage and always taking the time to explain what to expect next. One of the biggest advantages was having a single point of contact throughout. Ben personally conducted all viewings and spent considerable time familiarising himself with the property, meaning he was always able to answer questions confidently and accurately. Communication was excellent from start to finish. Ben kept me fully updated, was always approachable, and made what can often be a stressful process feel straightforward and manageable. He also introduced me to some excellent contacts, including recommendations for conveyancing and my EPC, both of which proved invaluable. Although my sale was chain-free, Ben continued to stay involved and monitor my onward purchase, providing support well beyond what I expected. He even visited the property before completion, collected the keys, and personally greeted the new owners. Having recently completed on my own purchase and had to collect the keys myself from another estate agent, I can genuinely appreciate how much easier and more welcoming Ben's approach was for everyone involved. We encountered one minor issue during the process, but Ben handled it brilliantly. Rather than allowing it to become a problem, he quickly found alternative solutions and kept everything moving forward, resulting in a relatively stress-free and very fast sale. Ben is an absolute pleasure to deal with, and I would not hesitate to recommend him to anyone looking to sell their property. His professionalism, dedication, communication, and personal service are second to none.