Hi Lee Thank you so much for your wonderful feedback and for taking the time to share your experience with us! Your kind words truly mean the world to our team. We are absolutely thrilled to hear that you had such a positive experience with Belvoir, and we’re especially delighted that Kath’s patience and professionalism left such a great impression. She is indeed a valued member of our team, and we’re so pleased that her efforts made such a difference for you over the past months. Should you ever need assistance in the future, please don’t hesitate to contact us. Kind regards, the Belvoir Wigan Team.