Initially put house up for sale through the wigan office then somehow ended up under the st helens office. Wigan office amazing, st helens office absolutely pants!!! Email after Email sent to case worker during selling process with no replies or replies back to you in about a weeks time. Ring office to speak to case worker and continually get told she's working from home we can send an email with your enquiry to which you get no reply!!! Rude staff on the phone staff had attitude. Felt like they are not interested in you as a person only out for your money. Made the whole experience stressful. Would I recommend.??? Absolutely Not. Nor would I use them again. My advice is go elsewhere.