If you are a landlord please don’t list your property with belvoir, as it’ll never be sold or letted. And more see if you are a tenant. I liked a property for after viewing. After having called them that I’m ready to make the payment and accept the deal. The folks over the phone were very very rude and not co-operative at all. They didn’t support me at all and told me “other agencies have lesser stringent policies than ours. Why don’t you try them!!”. Their background check policies are also weird. But I’m happy that it didn’t work out with you as I have later heard from people how unhelpful this company is with its tenants.