LANDLORDS STAY AWAY FROM THIS AGENCY!. I have possibly had the worst experience with this agency from start to finish. The staff are extremely unhelpful, rude and lazy!. Firstly I was shown a property which I loved from the moment of walking in!. In the exact words of Lesley Morgan I was told 'The Landlord of this property does not require a Deposit, he only requires one months rent' Which I found rather different!, However I was going ahead with the property anyway!. once the Applicant fee was paid of £175 I was then told I owe not just the rent but a deposit too (which is completely fine but it was incorrect information that was sold to me!). Then I ask if it may be possible to end my Tenancy earlier than expected due to unforeseen circumstances . I was told yes if I pay the fee of £250.00 For the property to be relisted, a new Tenancy agreement to be put into place and an amended Inventory, So I pay the £250 hoping the property would be relisted the next following day and ready to be back on RightMove, After 4 Days of ignoring my emails, I then am told I owe a further £50.00 When the landlord came round to the property to do a Check, I informed him of me paying this fee and he looked very shocked on the amount ! Two weeks later I then see the property live on RightMove, This is two weeks of extreme valuable time for myself as I needed to be out the property asap!. Finally I mention on the phone to Joanne Wilde If it may be a possibility to have one extra week to move from the property. I then wait a further 5 days for a response from Joanne to then be told I have a bill and can not go back on my word under no circumstances!, again not only that ; the fee is wrong again !!. Overall I would NOT recommend this agency what so ever. In no way are they efficient. To be quite honest they are enough to make you not want to rent again!!!.