The letting service provided by Manning Stainton has been generally satisfactory, especially John Sheader, whose prompt communication and efficient handling of issues have been very helpful. I would like to suggest two areas for improvement: 1. After a tenant pays the holding deposit, it would be very helpful to provide a confirmed move-in date. This would greatly benefit new tenants and help reduce potential financial losses. For example, it would allow them to give timely notice to their current landlord, arrange school transfers for their children, organise broadband relocation, and schedule furniture deliveries. 2. The check-out report provided at the end of the tenancy could present a more neutral description of the property’s condition, in order to avoid unnecessary disputes during the deposit return process.
55 Park View, Whitley Bay, NE26 2TP, UK, NE26
Website:
http://www.cooke-and.co.uk/Original Coastal Specialist We are hugely passionate about the coast and decided long ago to focus our business on providing the very best service to the people of the area. As a consequence our family run Agency, established in 1992, has grown to be the largest single office Estate & Letting Agents at the North Tyneside Coast. Our passion for the area is only surpassed by our passion for exceptional service. We know that by achieving the best possible results for our clients, they will return to us and recommend us to their families and friends. Given the majority of our business comes by these routes, it’s clear that the philosophy works. In order to give the best possible service we continually invest in our staff, all of whom are highly qualified and attend regular and on going training from industry leaders in best practice including: the Guild of Professional Estate Agents and the National Association of Estate Agents. All of our valuers are licensed, accredited members of the National Association of Estate Agents and we are also members of the the Guild of Professional Estate Agents and the Property Ombudsman Scheme. Our excellence in our chosen area has been recognised by the Relocation Agent Network, the largest relocation company in the world with hundreds of partners across the country, who have selected us to represent their interests on the North Tyneside Coast.