Mark dealt with my enquiry efficiently, without rushing me & listening patiently to all I had to say, answering all questions,, whilst drawing my attention to things that i may find helpful, offering a fair price, but less for my property than I was hoping for. However, to my delight he called back several days later with a substantially higher offer than the first time, which I found very tempting, but decided to hang in there to see how much I could potentially get by listing my property instead. Mark understood why & ended the call expressing if I changed my mind he would be more than happy to help - at no time putting me under pressure to accept his offer. Therefore, I would not hesitate to highly recommend him.