Hi David, We're sorry that you had a bad experience, but we can't find your details anywhere on our system to find out what happened. Not too sure what you're getting at with the warning to other potential customers, we do pride ourselves with being up front and honest, and for the most part our reviews are positive across all of our platforms! Could you please email myself at mathew@thepropertybuyingcompany.co.uk so we can look into exactly what has happened & hopefully put things right! Kind Regards, TPBC