Hi Nicole, Unfortunately, I can't actually find any details about your dealings with us as there is nothing in the system under your name, could you please email us at mathew@thepropertybuyingcompany.co.uk to discuss in further detail? Are you sure it was ourselves you dealt with? We can assure you however that we always complete as quickly as possible, and we don't try drag out any transactions, as we're all about the speed of the purchase and trying to turn properties around quickly. On the question about our reviews, they do often come in quick succession, this is because we ask customers to review us on different platforms, so we can ensure that our reviews are spread across a variety of trustworthy platforms on the web, including Google Reviews, Trustpilot and Reviews.co.uk. Best wishes, TPBC