We were shown flats in Pimlico by an agent called Rafael Alves. Rafael is the best letting agent I have met. He was punctual, professional, listened carefully, patient, polite, good company on viewings and seemed genuinely committed to finding us a property that we liked and met our specifications. He also has a relaxed demeanour which took the stress out of finding a flat. We never felt he was trying a hard sell. I would highly recommend him and Chesterton's for anyone looking for a flat in central London.