I wasn’t going to leave a review, but it might help prevent anyone else from going through the same experience as me. I appointed CJ Hole to market my property, because of their positive reviews on here. However, sadly this was not the experience I have had. George came round to value my property and to be fair he was absolutely fine. Once the property was listed however, I rarely spoke to George and was now expected to deal with very junior estate agents, who didn’t have the maturity, social skills or listening skills to sell a property nor communicate with sellers and buyers. The way I was spoken to by some of the junior estate agents, was completely unacceptable. I am aware this branch, along with Henleaze, are used to selling properties worth a lot more money than mine. It felt like because I only had a flat to sell, I was fobbed off with the most junior estate agents, who didn’t really know what they were doing. From the start huge mistakes were made. Firstly, the wrong description was listed against my property. The description was for a 3 bed house with conservatory and garden. My property is a 2 bed flat with no conservatory or garden. This was hugely detrimental to my sale, as understandably a lot of potential buyers viewing the property were extremely disappointed. It was originally correct, but was edited to the wrong description at some point. I was rang to say I had had an offer on my property, only to realise 10 minutes into the conversation he had rang the wrong person and the offer wasn’t even on my property. I was rang and lead to believe there was a male outside my property trying to gain access to the building, claiming he was my husband. I’m single and live alone, so this was understandably extremely stressful and concerning for me. After some investigation, they realised they had rang the wrong person again and there hadn’t been anyone outside claiming to be my husband at all. They were telling potential buyers during viewings that I didn’t have a chain and was moving in with a boyfriend. This wasn’t true. I know estate agents can be incredibly dishonest and maybe this is normal, but it didn’t sit comfortably with me. When I brought these mistakes to George’s attention, it was put down to human error. I understand that mistakes happen, but the amount of mistakes that were made in a very short period of time, did not fill me with trust or confidence. Especially when you are paying for a service, you want to be reassured that service is honest, competent and professional. I think if you deal with one of the older, more experienced estate agents you’ll have a different experience. Sam was always polite and friendly and Dan was more knowledgable and appeared to have a lot more experience. A lot of the estate agents being mentioned in the positive reviews, I’ve never even heard of so I was obviously appointed less experienced estate agents. I didn’t feel any of my concerns were taken seriously or properly addressed. I therefore made the decision to take my property off the market with CJ Hole and list with a different estate agents. I feel sad that my experience with CJ Hole was so negative, but I wanted to write an honest review to stop this situation happening to anyone else.