I have been raving to my friends about the quality of service I received! The application and reference process was quick and made easy, and there was a lot of professionalism to it where you knew you were in good hands/it wasn't a shady practice. Although I've only been at my new flat a few days now, I was so impressed that they helped me sort out my utility bills and council tax, had 3rd party inventory specialist review the let, have a complaint service and to top it all of - had a bottle of wine waiting for me upon arrival! I encourage anyone looking to go through Paramount Properties! (and if anyone wants to know - I worked with Adam and Lucy!) UPDATE AUGUST 2020: First, I want to be clear that my onboarding process and rental situation was great while I lived at my flat. HOWEVER, I caution to anyone signing that may terminate early that I have had massive issues with Paramount. If you read the fine print within your Clauses, you'll find that there is an early termination fee built in if you want to move out for whatever reason, which is fair. Within law, you're entitled to get full disclosure of what fees are passed onto you when you move out. But when I got my invoice with a per diem fee for "remarketing" and "loss of commission" from moving out early, but it wasn't transparent to me how that fee was calculated and what it was based on. Then, the first replacement tenant fell through - understandably, it is Covid-19 timing - but when the next replacement tenant was found and moved in, they charged me the original amount, not a revised amount with lesser days. They also charged me without me approving any new costs, resulting in almost half the amount I was owed not paid out. It eventually worked itself out, thanks to Hannah. This has been a disappointing process and I feel like I've tried to be fair this whole time, even paying my full rent despite having moved out and given my keys back for months. I wouldn't say I wouldn't recommend them because I definitely think they are much better than others out there, but I would say for potential rentals to read the fine print.

We have been renting a flat through Paramount for two years. We had a few issues with the flat, but mostly due to the owner. The agency has tried hard to solve the problems we had with water leaks or security. They do not answer very promptly and it would be good if they could be a bit more responsive. Overall, renting in London is an awful experience, but Paramount works quite hard to provide a decent service.

Paramount and Landlord not acting quick enough to resolve damp walls/leak/mould. Reported on 3rd September and still nothing has been done. Although responsive, no work has actually taken place and is very frustrating.

Dexter & Kirti from Paramount Properties have really excelled, during this extremely stressful and difficult time that were all going through they have gone the extra mile for me from start to Finnish responding way out of business hours … More

I recently bought my flat from Paramount. I found Leighton to be friendly, helpful, responsive and professional in ensuring the sale went through with minimal stress.

Good experience with Paramount Properties. Always there keeping an eye in the purchase process and assisting with it

Overall very good service, especially from Lionel who was very patient and always positive and professional throughout an unnecessarily lengthened sale. Thank you very much.

Happy with the service they were very professional and helpful.

We have worked with Umar from the sales team from viewing the flat, offers, and through the exchange of the contract. We have not completed our sales yet. Once we have completed I will make an update on this review with the overall …

It was our first time renting a flat in London, and we're glad we did it with Paramount. Ollie was very nice and professional during our viewings, and also when the time came to put in an offer for the one we liked. He and Katie were also very efficient and helpful helping us navigate London's renting process —very useful for first time renters like us! When we moved in into the flat, there were a number of small things in the apartment that need to be fixed. Paramount's team, including a great contractor (Naresh), tended to them within a few days. Overall a very good experience; thank you to the entire team!