AVOID AS A PLAGUE I moved in to one of their flats around two weeks ago. The moment I stepped out to a balcony I knew that it hasn't been cleaned for years. It was covered in bird droppings, VERY dusty, and could not be described by any other word than "disgusting". I contacted Cameron ,and explained to them in a very polite manner that since I'd been promised a property cleaned to the highest standards I should be allowed to expect someone to pop in and clean the balcony. I was asked to use their online form ,and even though I did , haven't heard from anyone for another couple of days. Finally less than a week ago the property manager Charley got back to me, a direct quote: "Our contractor from K and S will attend and clean the balcony". This morning I called them up to ask for an update, Charley told me that actually no cleaning company would be coming ,and to ignore her previous email stating otherwise. When asked why no one told me about that sudden change, she responded "I did just now, didn't I?". Wow. Someone could argue that an apology ,or at least "sorry" would be more suitable, I however highly value having the guts to be so openly disrespectful. After that I was repeatedly told that the balcony went from tidy to dirty beyond imagination due to two week non attendance between the moment the previous tenant moved out and the moment I moved in, which could make any sense at all only if The Birds by Alfred Hitchcock was a documentary. Moreover I had to sign THREE tenancy agreements due to multiple errors on Camerons side in their previous two "attempts". If this wasn't enough Cameron tried to unlawfully charge me agency fees even though those charges have been banned by the government. Only when confronted with a legal letter they revoked the decision. Tomasz Golowacz