I had previously posted a 5-star review of Cameron for getting us into our property on a short timeframe back in 2021, and for allowing a rent extension in 2022 before we renewed again. I am changing this review now based on a number of factors which I believe people should be aware of: 1. The main reason is the rent increase. We were previously paying £1,950 per month until we were hit with a rent increase up to £2,400, relisted online at £2,500. This is an overwhelming increase! I am told this is the decision of the landlord, but considering I never had any correspondence with them, it is ultimately Cameron who have authorised this. On top of that, there was very little room for negotiation. We were sent the eviction email + letter through the door and just as I called back shortly after receiving this, the point of contact had gone on annual leave. This was a very stressful process, and not handled in the best manor. 2. We had multiple issues with our property which took a significantly long time to get sorted after reporting (boiler, toilet seat), or never sorted at all (shower door handles, lighting). The reporting process was also a pain as if we told a member of Cameron staff, they wouldn't log it, instead directing us to an online portal which was unintuitive to use. As we then saw in our security deposit deductions, there were items in there that we had reported but no one had came to fix. I don't see how this is fair. Additionally, expecting us to pay for and undergo a deep clean while still living in the property seems very extreme. Ultimately, if there was a point of contact we could speak to, who could then see to it that our issues were resolved in a timely manner then this wouldn't be a problem at all... but there wasn't. 3. This is a small factor, but as we renewed our tenancy, one tenant swapped with another. They were then charged an extra £50 as an admin fee. While it may not seem like much, this was a hidden charge we were hit with for trying to do things all above board. Ultimately, the issues above may not be the direct fault of Cameron. The landlord and the affiliated companies are most likely part of the problem as well. This review has not been targeted at a single employee, but the process we have faced as a whole. Please take this into account before deciding to rent a property from Cameron.NegativeResponsiveness, Value