After looking at numerous properties Spencer and the team at Whitegates West Derby were miles apart from anyone in terms of professionalism, service and communication. Spencer`s service was second to none, he couldn`t do much more to help me with everything. Electronic DocuSign and online snagging reporting were great and easy to use. Would recommend to anyone!
Spencer has been an absolute diamond, finding me a fabulous rental. Would not hesitate to recommend and cant wait to get in to my new home :). Patience of a saint with all my questions!!
I recommend & give 5* to Whitegate Estate Agents without hesitation, I received Excellent customer service From Daisy, Gail Loller, Benny & Chris they were all very helpful & kept me posted through out my Purchase,even though I was in a different city, i was kept well informed of all the stages of purchase. Good results, thank you all @ Whitegates
We met Gail Roberts and her team in Whitegates, West Derby by chance as we were looking to sell the house we had been renting out for a number of years. In complete contrast to the managing agent we had been using (Entwistle Green in Maghull, part of the Countrywide group), Gail was genuine, straightforward and very helpful. It was a pleasure (and a change) to deal with a highly competent and professional business. Despite the challenges posed by the pandemic, communication was maintained on a regular basis and the sale of the house was completed efficiently, without any fuss or stress. Highly recommended, whether you’re selling your own house or whether you’re a landlord wishing to use a professional lettings agency. We just wish that we’d come across her business sooner.
I've been using this branch of Whitegates as a landlord for a few of years now and I have been impressed by their service and professionalism. They were particularly helpful in dealing with the aftermath of a devastating flood I had in my property. The staff are friendly and helpful and, in my recent dealings, Melanie has been very prompt and efficient in responding to e-mailed queries.
We worked with Daisy to buy a house and she was informative, efficient at getting back to us promptly and made us feel at ease with the whole process. We were very pleased with the service she offered and her kindness and understanding went a long way.
I recommend & give 5* to Whitegate Estate Agents without hesitation, I received Excellent customer service From Daisy, Gail Loller, Benny & Chris they were all very helpful & kept me posted through out my Purchase,even though I was in a different city, i was kept well informed of all the stages of purchase. Good results, thank you all @ Whitegates
I very rarely take the time to make recommendations but felt compelled after marvellous service received in both the management and the letting of my property - they’ve managed repairs and ensure I’m upto date with all compliance matters and filled my propert three time’s now very quickly - particular thanks to Rebecca and Spencer
Excellent personal service and very helpful i would highly recommend, very professional and dealing with staff that care and go the extra mile
Unknown
74 Mill Lane, West Derby, Merseyside, L12 7JB, North West, UK, L12
At our Whitegates West Derby Branch we have a team of staff with over 60 years Estate Agency experience who are pleased to offer help and advice on the Purchase, Sale or Letting of your home. However, we are more than aware that some clients cannot always take time out to visit the office in person, which is why phone calls and e-mails are equally as important as personal visits. <p> Gail Loller, the Franchisee and originally from the area, knows how important her local knowledge is and believes it to be a major factor in helping her and the team to build a Market Leading Branch within the area. <p> Gail's motto has always been 'To aim to treat all Staff and Customers how she would like to be treated herself, at all times'. This she has always implemented, gaining a first rate reputation and recognition from her peers. "Well you don't win the Customer Service Award at your Regional Property Awards without having something special about you"!
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