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Whitegates West Derby

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I would highly recommend the team at Whitegates. Specifically Katie at the Huyton branch who is professional, polite and extremely friendly thank you

Reply from agent

Thank you so much for your fantastic review and recommendation! We’re delighted to hear that Katie’s professionalism, warmth, and friendly approach made a positive impact on your experience with us. She truly cares about her clients, and your kind words mean a lot to her and our whole team at Whitegates Huyton. We’re here to help anytime—thank you again!

5.00 /5

Katie has been very helpful in sourcing tenants and then renting out my flat. She has kept all parties informed throughout the process. It has been a pleasure dealing with you and your team at Whitegates. Thank you! Steve

Reply from agent

"Thank you, Steve, for your fantastic review! We're delighted to hear that Katie was able to assist you in finding tenants and ensuring smooth communication throughout the process. It’s always a pleasure to know our team has made your experience with Whitegates a positive one. If you need any further assistance in the future, we’ll be more than happy to help. Thanks again for choosing us!"

5.00 /5

Lydia at Whitegates is worth her weight in gold, . I have been an estate agent myself for over 40 years in Devon, I also have had my own business for 30 years and I wouldn’t hesitate to make Lydia my manager. Nothing is to much trouble for her, her attention to detail is first class and I have never received communication at the level that Lydia gave me. In my opinion she would win best estate agent of the year hands down.

Reply from agent

Thank you so much for your incredibly kind words and for taking the time to share your experience with Lydia. We are beyond thrilled to hear such high praise from someone with your extensive background in the estate agency industry. Lydia truly is a valued member of our team, and your feedback reflects her professionalism and passion for providing top-notch service. We’re grateful for your glowing review and your trust in us. Please don’t hesitate to reach out if we can assist you in the future.

5.00 /5

James Deveonport was professional and friendly throughout, he went above and beyond to ensure that my customer experience was to the highest standard.

Reply from agent

Thanks for the great five star review, We're thrilled to hear that James provided a professional and friendly service, going above and beyond to ensure you had a top-notch experience.

5.00 /5

Very friendly and professional

Reply from agent

Thank you for your kind words! We’re so glad to hear that you found our team friendly and professional. It’s always our goal to provide a welcoming and professional experience for our clients. Please let us know if there’s anything more we can do for you!

5.00 /5

Thank you to Bernadette, Freya and James for handling the sale of our property efficiently and professionally. All the way through the process they have been brilliant with communications and have always answered our concerns quickly. John and Kathleen Bradshaw

Reply from agent

Dear John and Kathleen, Thank you so much for your kind words! We’re delighted to hear that Bernadette, Freya, and James were able to assist you efficiently and professionally throughout the sale of your property. Clear communication and addressing concerns quickly are top priorities for us, and we’re thrilled that your experience reflected that. It was a pleasure working with you, and we wish you all the best moving forward!"

5.00 /5

Lydia was very helpful and she is very quick in doing things. She was always available for any clarification both via email and phone. My over all experience with Lydia is very good and 5 star ratings for her.

Reply from agent

Thank you so much for your wonderful review! We’re thrilled to hear that Lydia was able to assist you promptly and provide the clarity you needed throughout the process. We truly appreciate your 5-star rating and are delighted that you had such a positive experience. If you need anything in the future, don't hesitate to reach out. Thanks again for choosing us!"

5.00 /5

I've dealt with James Devonport at the west Derby branch nothing was to mutch trouble He's a credit to the business.

Reply from agent

Thank you so much for your kind words! We're thrilled to hear that James Devonport at our West Derby branch provided excellent service. We’ll be sure to pass on your compliments to him. Your satisfaction is our priority, and we're always here to help. We look forward to serving you again soon!

5.00 /5

All staff members have been amazing helping me from becoming a tenant to a first time buyer. They have been very supportive over the past couple of years and it has been a pleasure being their tenant. They make everything so much easier! We especially appreciate the help James has given us with buying our first property.

Reply from agent

Thank you so much for your kind words! We are thrilled to hear that your experience with us has been so positive, from being a tenant to now a first-time homeowner. It's wonderful to know that our team's efforts, especially James's, have made this journey smoother for you. Your trust and satisfaction mean the world to us, and it's been our pleasure to support you over the past few years. Congratulations on being accepted for your first home and we hope you will have the keys as soon as possible.

5.00 /5

I dealt with Lydia throughout the whole of my journey of buying my house. She has always been very efficient, quick and friendly. Any questions I have always felt comfortable enough to ask her. Thanks for all your help Lydia. I appreciate it✨

Reply from agent

Thank you so much for your lovely review and kind words about Lydia! We’re delighted to hear that she made your home-buying journey such a positive experience. Lydia always strives to be approachable, efficient, and supportive, so it’s wonderful to know she helped you feel comfortable throughout the process. We truly appreciate your feedback and wish you all the best in your new home. If you ever need anything in the future, don’t hesitate to reach out.

Contact details
Sales Phone:

0151 2560322

Opening hours

Unknown

Address

74 Mill Lane, West Derby, Merseyside, L12 7JB, North West, UK, L12

At our Whitegates West Derby Branch we have a team of staff with over 60 years Estate Agency experience who are pleased to offer help and advice on the Purchase, Sale or Letting of your home. However, we are more than aware that some clients cannot always take time out to visit the office in person, which is why phone calls and e-mails are equally as important as personal visits. <p> Gail Loller, the Franchisee and originally from the area, knows how important her local knowledge is and believes it to be a major factor in helping her and the team to build a Market Leading Branch within the area. <p> Gail's motto has always been 'To aim to treat all Staff and Customers how she would like to be treated herself, at all times'. This she has always implemented, gaining a first rate reputation and recognition from her peers. "Well you don't win the Customer Service Award at your Regional Property Awards without having something special about you"!

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