lived at 413 Eaton road, when moved into property a sofa was left from previous tenant. When i moved out white gates took 65.00 from my deposit for the sofa being left even though thew previous tenant had also been charged for this, they just couldn't be bothered removing it. Boiler blow up middle of winter, took 3 days for white gates to get in touch as they have no emergency on call finally arranged for someone to come out to repair it but took a week and half for the repairs to be carried out. had no heating and hot water. gas and electric went from 74.00 that month to 225 because i had to boil pans of water and used plug in heaters whilst awaiting for repairs to be done. Reported a light switch when i first moved in, someone came out to look at it never got fixed but was taken out of my deposit when moving out. there was a leak in the roof in living room again someone come out to look at it never got repaired, would come in some morning to raining water all over my glass table. I work in the NHS and during covid they was booking British gas in to do safety certificate , i do 14hr shift and was working back to back during the breakout i was charged for a missed appointment i didn't even arrange. Seriously wouldn't go with these, they never sort out repairs and always make excuses to charge things out of your deposit.