Hi I am giving one star as there is no other choice. Whitegates are only interested in whitegates and charging fees so you basically pay a monthly some do do nothing at all which enabled our Tenant to cut all the electrics and vandalise our home. When we asked for a home check it was 9 months between them which enabled them to convert a utility room into a bedroom! They did not compare inventories or even say anything to the tenant. We requested the house back die to constant complaints and whitegates did not believe or more importantly support us. We paid £660 in total to find the tenant but they would not let us meet them and had to go fully managed at £66 a month so they could collect the rent from the tenant but they done nothing else. When we asked if they could do a pre assent check before they left we where told "No" We where also told as we where not using them again if we wanted them to get our deposit back we had to pay £180 Even though the damage was clear to see not the inventory. We have lost a months rent and paid already £2500 and it will cost a £1000 more to repair the rest of the damage. Be very careful as whitegates have worded it in the contract the checks will be NOT LESS than 6 months so it could be ANYTIME!!! NEVER USE IF YOU HAVE ANY SENSE, YOU COULD MANAGE IT YOURSELF BETTER!!