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Curchods West Byfleet

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5
Reply from agent

Thank you for the review Charlotte We hope you are enjoying your new home Kind regards Nicole

4.00 /5
Reply from agent

Thank you for the review, Simon. We hope you are loving your new home in Byfleet!

4.00 /5
Reply from agent

Thank you

4.00 /5

Although the process took a bit longer than I think all parties anticipated, thank you to Edward and Karen’s professionalism and perseverance in getting the sale over the line. A little more communication towards the latter stages would have been even better given we all had a vested interest in seeing the deal complete as soon as possible however aside that I’m very happy with the price achieved!

4.00 /5
26.09.2016

Our experience with the purchase of our new home has been really good. The highlight was that the person who showed us the property knew what he was doing. He has a very good understanding about what it meant to us to find our new home therefore has the perfect approach and also was able to show us the potential that the property has, and finally pictured us living in there. Thank you Edward. We also like that our contact in the office was very sharp and approachable. As a improvement I like Curchods to welcome their clients to their new homes - we feel that you could close the experience in a much better way.

4.00 /5
15.08.2016

I initially gave them one star as my husband and myself had not very pleasant experience with a couple of agents in their Kingston office (still left my initial comment at the end). However, they tried to make it right after we made an official complain to the director and our landlord. So I thought they deserve to get reviewed again after all the hard works they've made to resolve our problems. Michael, their Group Managing Director, is very genuine and trustworthy. He visited our place to investigate the issues all by himself and logged everything in details then he put all in action straight away. We were appointed with 2 new agents to look after our issues and they were very helpful and fairly fast in responses. It still took a couple of months to get most of things sorted but that was just because of the bookings with technicians. They were great with follow-ups and fast responses through out the whole process and we are very happy with our place now. I want to say special thanks to Michael for being very kind, genuine and supportive. -------------------------------------------------------------------------------------------Initial review:Utterly disappointed with their service. They don't even deserve one star. The worst agent we've ever dealt with. Recently rented a flat through this agent in Kingston area but had to chase them up for over 2 months for a few issues as soon as we moved in but no one seems to care once they got the money. And there is no such contact/email details for official complain whatsoever on their website or anywhere. How sneaky. Hundreds of calls and emails. Lies after lies then no response. This is totally mis-selling. Maintenance promises on their contract is purely just a lie. Don't trust this agent. Avoid if you don't want to get tons of stress and ruin your new life plan.

Reply from agent

Dear Nicky I'm very sorry that you encountered difficulties following your recent move into the property. I was pleased to be able to meet you personally this week and as agreed I'm overseeing some required maintenance issues. And I've taken steps to …See more

1.00 /5
02.07.2020

Had an interaction with Scott Carson and Alkesh Majevadia at the Kingston Branch of Curchods and was disgusted that they are using COVID -19 as a basis to obtain confidential information and screen buyers. They insisted that they were acting in the interest of the Vendors and refused to arrange an appointment to view 29 Avenue Road KT 1 unless I provide details of the deposit amount I would be putting down and mortgage provider. When informed that insisting a person provide such Confidential Information to make an appointment was potentially a breach of the GDPR Regulations they went on to try and justify their actions by saying that it was for safety reasons! People have died from this Pandemic and key workers have put their lives at risk daily to save people regardless of their economic status! COVID 19 is not a screening opportunity for estate agents nor is it a money making opportunity! Nobody would put themselves in a position to ask for an appointment to view a property at these trying times if they were not serious buyers. Further if anyone came to view a property they are in just as much risk as the next person and a first viewing does not translate into an immediate offer! So the reasons that you are seeking this information from buyers is potentially unlawful and a breach of their privacy but more importantly is disgusting and self serving, Next time you turn up for an appointment at the doctors perhaps they should request your financial capability/status to pay for medical assistance before treating you - just to keep doctors safe and to make sure you are not wasting their time given the pressures of COVID 19!

Reply from agent

We are in the middle of a public health emergency. We must make sure that we do not present any unnecessary risks to our clients by conducting physical viewings in their homes, who we are not absolutely certain are in a position to go ahead with the purchase. The only way we are able to do this is to ascertain details of how the purchase will be funded. Hopefully this explanation helps you fully understand why these details were requested and in light of this please feel free to contact Scott at our Kingston branch if you are still interested in an appointment to view the property in question.

1.00 /5
20.06.2020

I was looking to rent a house in either Walton-on-thames or Weybridge area and sent them two enquiries about two properties, plus I called them twice and they said they will get back to me but never did. What a shame Danny and Lewis from Walton-on-Thames agency.

Reply from agent

Hi Antonietta, we're sorry to read your negative review. Our Walton Lettings team are one of the very best so we will look into this to see what happened. If you can DM us your phone number or email address we will ask the manager to contact you. Kind regards, Rachel

1.00 /5
08.08.2018

Nothing, we had the rudest most obnoxious estate agent show us (I say show us but he stood down stairs huffing and puffing because we were 10min late, with all the temp traffic lights and road closures) told us he had 6min... 6min to show us a £800,000 house, even though we were massively interested we wouldn’t deal with this company again lol absolute joke.

1.00 /5
30.05.2018

Very unhappy with the deal.Everything perfect to enter, can not have a complaint in our payments and as neighbors, but when we left the house, surprise, I know they were left with half of the deposit for things that were already wrong and for leaving some new furniture, thinking we were doing all right. In summary very well to enter, but to go out we deal with a person that we do not know and does not really know how the house was, knowing the agent with whom we hired the entrance the poor state and little cleaning of the house.We feel cheated !!!

Reply from agent

If agent Kat is honest, she knows that our only requirement to enter was to paint the house, which was not done, it is true that we did not say anything trusting that it would be taken into account, because no, they took our money for painting walls ..…See more

Contact details
Sales Phone:

01932 350011

Lettings Phone:

01483 776644

Opening hours

Unknown

Address

8 Old Woking Road, West Byfleet, Surrey, KT14 6NU, South East, UK, KT14

Our estate agents in West Byfleet specialise in the sales and letting of residential properties in West Byfleet, Pyrford and surrounding villages. The team at Curchods West Byfleet has over 60 years’ of experience between them and are committed to maintaining strong relationships with the local community and is actively involved in local events and initiatives. They have earned a reputation for their high level of customer service, innovative marketing strategies, and their ability to deliver exceptional results for their clients. With its good transport links, local shops, schools, and recreational opportunities, West Byfleet offers everything a resident needs for a balanced and convenient lifestyle. Offering a range of properties, from modern family homes and townhouses to charming period cottages. The area is highly sought after due to its excellent schools, including The Marist and West Byfleet Primary, as well as strong transport links, with direct trains to London Waterloo and easy access to the A3 and M25. West Byfleet is well-connected by rail with direct trains to London Waterloo in 30-40 minutes. It’s also close to major roads like the M25 and A3, providing easy access to surrounding areas. Despite being well-connected, West Byfleet retains a village-like charm with its selection of local shops, cafes, and restaurants, particularly around The Parade. Our West Byfleet office has received several accolades for its outstanding property services. In 2023, they were honoured with the Gold Award at the British Property Awards for West Byfleet & Addlestone (New Haw), recognizing their excellence in customer service and marketing. Additionally, in 2023/24, they won the Best Estate Agency Marketing award at both the Surrey and United Kingdom levels in the International Property Awards Whether you’re buying, selling, letting or renting in the local area, Curchods Estate Agents are the experts on your doorstep in West Byfleet.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Trading Standards
onthemarket
rightmove

No marketing information available

No awards information available

No marketing information available

No awards information available