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Whitegates West Derby

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Having dealt with Spencer and Rebecca I can say that Whitegates West Derby has a professional and very dedicated team. Spencer was very helpful and did his best to facilitate the process. After moving in, I’ve had few questions and points to report which Rebecca got sorted. 5 stars.

Reply from agent

Hi thank you so much for your feedback regarding our lettings team. we will certainly pass this on to them.We appreciate your feedback.

5.00 /5

Whitegates west Derby have gone above and beyond their call of duty in helping me and my family secure a tenancy for my disable daughter , we were helped greatly and navigated through the process with such professionalism , enthusiasm and kindness by James O’conner and Kelly Millward nothing was too much trouble for the them ,they were so fast to respond to any queries or concerns that we had and came up with all the solutions , both James and Kelly are nothing short of outstanding and I can’t praise them enough for what they have done for us ! A truly dedicated team , they really know their business and are a credit to the company , with the experience that we had I wouldn’t hesitate to recommend Whitegates West Derby to anyone needing an agent to deal with a property matter and with James and Kelly they couldn’t be in better hands ! 10/10 , superb ! Darren Jones

Reply from agent

Hi Darren thanks so much for leaving this wonderful review regarding our lettings team we really appreciate this

5.00 /5

Megan Davies helped my partner and I with sorting a mortgage for our first home. While the process is not yet completed, the service so far has been excellent. Megan has always been quick to get back in touch with any queries we’ve got, and did a lot of the leg work without either my partner or I needing to be there, saving us a lot of valuable time in what can be a stressful journey. Thank you Megan!

Reply from agent

Hi john thanks for your review ! we really do appreciate this feedback and will pass on your kind words to megan.

5.00 /5

I was nervous attending this viewing and on meeting Richard was immediately put at ease. Nothing was too much trouble for Richard and was obviously well prepared for the viewing. He provided all the information I needed. Thanks Richard.

Reply from agent

Hi John, Thank you for your 5 Star review and kind comments, I will be sure to inform Richard Chris Mcgowan Area Manager

5.00 /5

Just wanted to thank Kelly who's been a Gem to work with during our move. Really nice & professional + she answered any questions we had as soon as we asked and updated us regularly. She literally made this whole process as easy as it could have been for us so thanks again Kelly 🙌🏽 …

Reply from agent

Dear Denis, Thank you very much for your review and the feedback about Kelly , we really appreciate this. I will certainly share this with her and the wider team. It is fantastic when people take the time to share their positive experiences on line. Thank you once again. Regards Chris, Area Manager Whitegates Huyton & West Derby

5.00 /5

Went to see a lovely property today with and agent called Richard. Richard was really professional and welcoming, he made us feel at ease with us being first time buyers . Thank you Richard 🙂 …

Reply from agent

Hi , Thank you so much for your 5 Star review and lovely comments regarding richard I will be sure to inform him and the team. Thank you for taking your time out to do this :-) Chris Mcgowan Area Manager

5.00 /5

Had a great time in a viewing today wih one of the agents Joseph Harding. Although he appeared misleadingly younger on age from other agents, he proved to be quite a salesman! Professional, responsive to my comments, understood my concerns about the property and took the extra mile to explain additional services the agency offered. I am sure he will be running his own office/branch in a few years. Very pleased and extra stars for the personalised service! Go LJMU Alumni!

Reply from agent

Hi Thank you for your fantastic feedback for joseph we will certainly pass this on and appreciate the feedback

5.00 /5

Props to Richard for being very helpful and informative 🙌 …

Reply from agent

Hi Elizabeth Thanks so much for your feedback about Richard I will share this with him and the rest of the team. Kind Regards Chris, Area Manager Whitegates Huyton & West Derby

5.00 /5

Kelly M was so helpful and made the process of us getting our new house amazing couldn’t recommend her enough 🥰 thanks again x …

Reply from agent

Dear Demi Thank you very much for your review and the feedback about Kelly I will certainly share this with her and the wider team. It is fantastic when people take the time to share their positive experiences on line. Thank you once again. Regards Chris, Area Manager Whitegates Huyton & West Derby

5.00 /5

Incredible service! James is fantastic and very helpful and very fast turn around. Highly recommended.

Reply from agent

Hi Liam , thank you so much for your feedback regarding James. we will certainly pass this on to him. We appreciate your feedback.

Contact details
Sales Phone:

0151 2560322

Opening hours

Unknown

Address

74 Mill Lane, West Derby, Merseyside, L12 7JB, North West, UK, L12

At our Whitegates West Derby Branch we have a team of staff with over 60 years Estate Agency experience who are pleased to offer help and advice on the Purchase, Sale or Letting of your home. However, we are more than aware that some clients cannot always take time out to visit the office in person, which is why phone calls and e-mails are equally as important as personal visits. <p> Gail Loller, the Franchisee and originally from the area, knows how important her local knowledge is and believes it to be a major factor in helping her and the team to build a Market Leading Branch within the area. <p> Gail's motto has always been 'To aim to treat all Staff and Customers how she would like to be treated herself, at all times'. This she has always implemented, gaining a first rate reputation and recognition from her peers. "Well you don't win the Customer Service Award at your Regional Property Awards without having something special about you"!

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