Worst agency, rubbish communication, no answers for your questions, unreal announcements to waste your time. Avoid

Never picks up the phone or responds to emails

Very unprofessional agency especially a lady called Simina in Wembley! As long as they are demanding your deposit and monthly rent they reply to all the emails and calls but once you have move out of your flat/house and you don't serve any interest to them then you will have to be chasing them for month to get your deposit back and even then they keep coming up with deductions from your deposit which they can't prove and can't give invoices to see what they had to replace in the apartment from your deposit! Which means they didn't replace anything they are just trying to take your money for no reason since they can no longer charge you for agency fee so they have to get that money back somehow.

Highly unprofessional.. First stage we send the offer and the Elis & Co. said The landlord has accepted our income and offer Then they told to submit the documents with the holding deposit. After completing all the procedures when it came for reference check after 4 days Elis & Co replied that the landlord is not happy with the income . Totally Elis & Co . Wasted my one week

very unprofessional . Give mine details about house view. Got call but they just needed ours details and after that no response .e.g about property availability .(you are property ,estate Agent not a Bank or Lender)

Phoned Ellis Wembley to inquire about a property advertised, the agent answering suddenly got shirty in responding to my request for Details of the property instead repeated the asking price.’ Terminated the call

Very unprofessionalagent. Whenever you call them keep trannsfrring to another person. They dont comply and very unprofessional management team as well.

Very unprofessionalagent. Whenever you call them keep trannsfrring to another person. They dont comply and very unprofessional management team as well.

Unacceptable service, first they agree on letting the property take the holding deposit and then when it’s time for referencing, they tell you that the income is low. Initially it’s ok and then it’s not really bad service . Not recommended

Staff sounds very rude, They act like, I want property for free. Bad experience.