Excellent experience of selling my house with Country Properties. Andrew Burton handled my sale and gave first class service from start to finish. Kept me informed and helped every step of the way. Would definitely recommend using the company to anyone else.
Country Properties were our first choice of agent to sell our home, after purchasing it through them 21 years ago!! A very knowledgeable, close knit team who are extremely professional. They are independent so concentrate solely on selling your home and nothing else. I would strongly recommend them to anyone wishing to put their house on the market. Very competitive fee too.
Sold my dad's place well. Quick to respond.
Very helpful and got mortgage within 2 months. Well chuffed
We initially thought we had found a true gem in Country Properties amongst the barren irritating hell-scape of Estate Agentry. Dave Maple in particular was superb in providing honest, friendly and accurate advice while showing us around properties and in his communication. This goodwill was however totally undone by the wider Welwyn Garden City Country Properties team when we neared the completion of the purchase of our first house. There were delayed communications and miscommunications between them, us and the seller. The worst aspect by far was the actual completion day when none of the Estate Agent team were available (although all were working that day) to ensure the successful completion and exchange of keys. We had worked incredibly hard to progress our purchase rapidly and this final - extremely stressful day was made even worse by their unavailability at this critical point and the simultaneously obtuse and incompetent actions of the 'Office Manager' Sue. Despite the vendors, both sets of Solicitors and the bank's approving the exchange - the robotic and useless Sue refused to release the keys until she had been called herself. Whilst moving our entire life's worth of furniture on a critical day, she maintained this to our extreme frustration and refused to just call them for permission herself. On arrival at the office she said 'I don't really have a clue what goes on round here' before giving us the keys anyway. Ridiculous. The manager Chris ignored us while entering the office at this point. Finally, they failed to take the sold sign down for 6 weeks despite multiple emails. Poor form at the key end stage. Clearly just the usual base sales people only really interested in money. They were totally unable/disinterested in following through.
Generally very responsive but the reason for the low score is because I was hurried by the estate agent to move as quickly as humanly possible, only to find out this was not the plan for the seller. Also, I was told only 6 working days before the planned completion date that the seller needed a minimum of 5 working days to get their mortgage in place. 5 working days is not typical and this played a role in us missing the completion date, which was very expensive and stressful.
I had a terrible experience with this agency. From start to finish, it was a series of problems. Unresolved Maintenance Issues: I reported water damage on a wall, and it took them nearly six months to address the issue—completely unacceptable. Unreasonable Contract Terms: When I decided to leave the flat after almost two years, I gave them one month's notice. However, they threatened to sue me, claiming that if I didn’t leave within six months of my initial notice, I would be locked into staying until the end of the contract. Unfair Deposit Deductions: After leaving the keys on November 6th, they sent me the inventory report a week later, trying to charge me for damages that were already present when I moved in. Despite providing clear evidence to prove I wasn’t responsible, I have yet to receive any refund. I would absolutely NOT recommend this agency.
Disgusting greedy serpents. Trust if you do business with these people you will regret it.
3 Bridge Road, Fretherne Road, Welwyn Garden City, AL8 6UN, UK, AL8
Our professional team members are experts in the local property market and are here to help you with your sale or let, every step of the way. We’ve been working in Welwyn Garden City for over 30 years, and we’re a real part of the local community. We proudly sponsor Isabel Hospice and Welwyn Garden City Youth Hurricanes Football Team. Whether you are a first-time buyer, looking to move to a new family home where you can grow your family, perhaps you are looking to downsize, or you are an investor. Whatever your reason for purchasing or investing a new property we can help you as Country Properties have the experience and local knowledge to guide you through to fruition.
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