Prospective tenants beware, this agent favours the landlords so expect to be without heating for over two months if you rent from them, also, still waiting for my deposit to be returned 10 days after handing the keys back and paying over £500 for professional cleaning of the flat. Landlords, please don't think you'll get an easy ride working with Belvoir as tenants are getting smart about their rights and the renters bill is coming.