Poor experience with these agents. We viewed rental property in Tewin. Put an offer forward the following week. Received a call to say the landlord wasn’t prepared to remove the old furniture as we requested and that it was a sticking point on the request etc etc. fair enough. We didn’t hear anything more. Then randomly out of the blue got a call from the agent after 2 weeks saying actually the landlord had changed his mind, they would remove the furniture and our offer was accepted. Again all went quiet, no further instructions or information or anything. I chased and chased over the period of a week to see what was going on/what we needed to do etc. Charlotte who I was supposed to be speaking to never returned my calls. Then today I do get through one of her colleagues who explained she had gone on holiday. They spoke to their manager who stated that actually the landlord had changed his mind again and another tenant had been found and the property was no longer available. I’ll take this as a red flag. I can only imagine how our life would be had we actually got the property and needed help or maintenance support from the agent or landlord. No calls would be answered or returned and we would be ignored…….. Ultimately it’s your choice but this is my experience. Absolutely no confidence to trust and work with either the landlord or the agent and I wouldn’t recommend this companies services to tenants.
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9 High Street, Welwyn Garden City, AL6 9EE, UK