Simon I have no record of you or your wife on our system. This is an utter shock to me and my team. We would never go into any valuation speaking ill of anyone. We build our business on excellent service and a dedication to all our customers. Every client that works with us will generally leave positive feedback. I have read your other reviews and it appears that you have always written bad reviews fpr local estate agents and in your first review, you have clearly mentioned Scott Wilmott. Scott Wilmott works for Deakin White and violently confronted our member of staff a few months ago, and I am inclined to point out that you are linked to Deakin White Estate Agents. This implies that this review is inappropriate and should be taken down. If there has been a genuine case of upset, then I am very sorry that your wife was upset but, I can confirm we do not discuss any other agent in our meetings. My personal number is 07453 848801 and email davinder.gharial@belvoir.co.uk