Disgraceful, unprofessional and disrespectful letting agent. Let a 4 bedroom house via this agent and have had nothing not problems. This estate agent will string you along; not resolve issues; send you passive aggressive emails and outright lie when it suits them. Having moved in to our house we identified numerous maintenance issues. Half the lights didn’t work on move-in. Things were broken all over the house. Despite highlighting these issues, Belvoir continued to send us false and inaccurate check-in inventories for 6 months! We still haven’t got all of our maintenance issues resolved. The biggest issue was the unprofessional and dismissive attitude of the agency. Belvoir staff are routinely rude, dismissive, unhelpful and passive-aggressive. We have received numerous aggressively dismissive emails after simply following up on the long overdue maintenance and inventory issues. Every conversation with the office staff is a chore and fight- with the simplest of things escalates by office staff into a big challenge. Staff routinely twist facts and obfuscate the truth. It is really exhausting! I would recommend that anyone looking to rent avoid Belvoir like the plague! You won’t get any maintenance done and you will be treated like trash. I suspect (as detailed by other reviews and with our troubles with the inventory) they will try and fraudulently deduct money from you when you eventually leave. Avoid!! Update: A Belvoir manager called me the day after posting this review. Unfortunately, this conversation was just as unhelpful for example: 1. Denying things had taken place or issues had occurred 2. Making veiled threats to encourage my landlord to terminate my tenancy What was also interesting is that during the conversation, the manager indicated he was recording the call. When i asked for a copy of this recording he stated the line was not recorded. Highly suspect in my opinion. Throughout our conversation i was encouraged to remove this review with various statements such as "i'm not saying you should take the review down". etc. In short- what could have been a constructive reconciliation was marred by more unpleasant behavior and unprofessional attitude