I recently bought a property from Belvoir. Overall I was very happy with the transaction - the house really is delightful and the staff worked hard to help the deal go through. A couple of things could have been better. Certain communications were couched in property-sector language whose meaning was not apparent to me, e.g. "completion at notice". A fuller, early explanation would have been helpful, as my solicitor pointed out! Second, I received numerous requests to communicate with my solicitor on Belvoir's behalf, even though Belvoir had the relevant contact details. It made for a lot of extra noise - not ideal. Still, it shows that Belvoir was determined to do its best for the vendor, and I can't blame it for that. And in the end everything went through smoothly, which is a major achievement.