There is a question of what do you get for your money when you list your house for sale and instruct an estate agent to sell it for you. On the most basic level, you would expect a picture of your house in the window of the agent's office, to arrange the viewings and then negotiate with the buyer over their offer and deal with the process as it is probably quite lengthy. After James visited to talk us through the process, we arranged to list it there and then. He revisited to take measurements and photographs and, once the property was listed, it sold after 2 viewings and 3 days. After that, RJ contacted us with questions from the buyers or to give us information that we weren't getting elsewhere. Most of the process happens without any direct involvement from us as a vendor. So it is worth the fees -1% doesn't look like much until it comes off the bottom line of the sale price. Given the house sold in three days and is not still on the market nearly 12 months later, we would have to say that the results speak for themselves and it was worth every penny. We won't sell or buy another house, but if we did, we'd go straight back to Richard James