We've had the pleasure of dealing with Nicole Glover who has looked after us and our property for a number of years. Nicole really is amazing and goes the extra mile, not resting until she settles the issue. I get a strong feeling from Nicole that she really is there to bridge the gap between the landlord and the tenant, working diligently to achieve a win-win for both sides. The simple truth is that she cares, had great knowledge of the market and is laser focused on a positive outcome. As well as all of this, she's particularly patient and in my case extremely good at handling forgetful landlords (like me), using tact and gentle persuasion to remind of actions and guide through decisions. More recently she was integral and impeccable in achieving an important matter with our apartment. Thank you Nicole, you are a rare breed and a reassurance that smart, caring people are still out there. Mike