Dear Dusan, I am obviously disappointed to read your review and hear that you are unhappy with the service you have received, but I would take issue with some of the claims that you make. The property was actually sold at £8,000 above our recommended asking price not the £25,000 that you state. Furthermore, that figure was achieved some three months after the property was launched to the market as we were requested to quote a much higher figure than we recommended. The price was eventually achieved because of the hard work of our team and because of a rising market and shortage of stock. The sale price is also one of the highest achieved in the last 12 months for this style and size of property, so we are content that the best possible price was achieved at that time.