Can I just say the ladies I spoke with, Stacey, Katie and Tracey were the loveliest ever!. They were so down to earth and welcoming, everytime I spoke to them on the phone they were so kind and nothing was ever too much. As a first time buyer it can be daunting but my experience with this company made it 100% easier. I would recommend to everyone. And we had the best little gift box, made my day. When we collected the key today all the staff I encountered were very friendly and it was great to share this experience with them. Thank you all.