I have been renting with Goodchilds in Walsall for many years, I encountered an issue with my boiler recently, which was a major inconvenience, but Sophie truly went above and beyond to resolve it. Not only did she ensure the boiler was fixed promptly and efficiently, but she also took the time to personally drop off and pick up temporary heating to make sure I was comfortable during the repair process. Her attentiveness and dedication were much appreciated, and I am incredibly grateful for her efforts. I cannot thank Sophie enough for her support—she is a major credit to Goodchilds and such a lovely woman!