Disappointing experience :( I viewed properties and had follow on queries on both. One I was seriously interested in offering on and I had communicated this. The property was empty and I am in a no chain situation so im an attractive buyer who had valid questions on a property I was interested in. I appreciate the agents wouldn’t have been able to answer some immediately but some could have been easily answered if they had just passed them onto the vendor. In my previous years of buying / selling properties this is completely normal practice and part of the process. Despite follow up calls, including to the assistant manager I kept being told I was on a list and they would get back to me with answers. I did feel a bit fobbed off but kept faith they understood and would stay in touch. One of the properties was sold STC shortly after and the other I was really interested in and had been patiently waiting for, I’ve now seen is under offer :( I am so upset about this The agents knew I could have moved quickly which would have been of benefit to the vendor but they clearly had some issue with me & waited for someone else to come along and offer. As they seem to advertise most properties in Wallasey I’m now forced to look at moving to a different location all together as I can’t bring myself to view anymore properties through KT, they don’t seem to want to help me.