I first contacted Robinson Michael & Jackson, when my mother asked me to help with getting a valuation on her property. Mum needed to go into a care home and knowing the valuation would enable us to set up a deferred payment arrangement with the local authority. The value of her property would offset the cost of her care and enable us to get the best possible care we could. As part of the process we had to get three evaluations. RM&J impressed us from the first meeting, apart from answering all of our questions in a forthright and no nonsense manner, they also knew the history of the local area. We told them that the property wouldn't be for sale until after my mothers death. Of the three estate agents I contacted RM&J were the only company who treated our situation with compassion. Three years after our initial contact with RM&J, my mother passed away and as as executor of her estate part of my duties were to oversee the sale of her property. On contacting RM&J, I found that not only did they remember us from our initial contact but they also offered sincere condolences. The advice and support I received during the sale and conveyancing has really been second to none. Whenever I needed to discuss an issue regarding any part of the sale process, they were always happy to advise. I have only ever lived in rented accommodation, so i needed an estate agent I could be direct with and would be direct with me. I can only praise RM&J, for their directness, their support and and their guidance, guidance which has been invaluable. I would not hesitate to recommend Robinson Michael & Jackson to anyone who needs an estate agent. Thank you RM&J for your 5 star service, I will not forget the help you gave me when I needed it.