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Robinson Michael & Jackson - Walderslade

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

The team at Reside have been very helpful and responsive while guiding us through our recent house move. Recommend.

5.00 /5

Loved renting through Reside. Professional service, and the loveliest staff!

5.00 /5

Thank you Lisa and Chris and everyone at Reside Bath for the amazing help and support you gave us when looking for a new property to rent. Without you, I am not sure we would have secured the property we wanted. Thank you so much. Brilliant service. The personal touch shone through.

5.00 /5

Reside manage the letting of my Bath city flat - completely trouble and worry free. They are a pleasure to work with, find me the perfect tenants and deal with all the admin promptly and efficiently. The icing on the cake is that my tenants are equally happy with Reside, so it's a stress-free experience all round. I highly recommend Ben and his team.

5.00 /5

Chris, Lisa, and the team at Reside Bath have been outstanding in every step of the tenancy process. That is, from the property viewing to contract signing to checking in and to supporting after the tenancy has started. The team are the best at what they do, go above and beyond, and are a pleasure to speak with. Would not hesitate in recommending Reside Bath

Reply from agent

Dear Jaye, thank you for your kind words. We're delighted to hear about your positive experience with Chris, Lisa, and the rest of our team. Your recommendation means a lot to us. Best wishes!

5.00 /5

The team at Reside have been looking after our property for 18 months now and we are pleased with their service. Ben came to meet with us initially and offered clear expectations which have suited our situation. The best part of being with Reside is the level of trust both ourselves and our tenants have in their care of our interests. We intend to stay with Reside and can confidently recommend them.

Reply from agent

Dear Jo, we're thrilled to hear about your positive experience with our team and the trust we have built. We look forward to maintaining our relationship with you. Thank you for your recommendation.

5.00 /5

I recommend Reside which is a very professional estate agency, people are very helpful and friendly which was more than pleasant for a non UK resident!

Reply from agent

Dear Francois-Xavier & Stephanie, We're thrilled to hear that you had a positive experience with us! It's been a real pleasure looking after you and your home. Best regards.

5.00 /5

Lisa and the team were super helpful with our move to Bath. We're very happy with our new flat and look forward to making this our new home!

Reply from agent

Dear Benjamin, we're thrilled to hear you had a positive experience with Lisa and our team! Enjoy your new home in Bath. We're here if you need us.

5.00 /5

I never thought I'd find myself leaving a 5 star review for a lettings agent but wow, Reside are absolutely on a different level to anything I've ever experienced over the last 10 years. We rented via Reside from 2022 to 2024, and have had a such a refreshingly positive experience from start to finish. The team genuinely care, and treat their tenants with empathy and professionalism. There was only one mishap in 2 years, whereby an engineer entered our property without our permission due to a miscommunication. Reside could not have been more apologetic and actually donated £100 to a charity of our choice as an apology. Even more importantly they made changes to their internal processes to ensure this mistake never happened ever again, which worked perfectly for the rest of our tenancy. This is an example showing how much this team genuinely cares about doing the right thing. We actually went on to purchase our flat from our landlord, and Reside stepped in as the agent to manage the sale. Here I must acknowledge Toby from Reside, who managed communications between ourselves and the sellers extremely efficiently and professionally. We couldn't have asked for a better experience, especially when things got a little tricky with some negotiation points later down the line. All in all I wouldn't hesitate to recommend Reside to anyone looking for a new home in Bath. Hands down the best experience I have had in 10 years of renting, worlds apart from anything I've experienced before. You will not regret choosing to rent via Reside. Many thanks again to Toby and the wider Reside team, we really appreciate the positive experience we have had from start to finish. All the best ! Amie & Yujing

Reply from agent

Dear Amie & Yujing I am over the moon to hear your kind words! It truly means the world to me to hear that your experience with Reside has been so positive and refreshingly different from what you've encountered in the past. The mishap you mentioned was indeed unfortunate, but we're glad to hear that our response met your expectations. It's very important to us to learn and grow from every experience. Your recommendation means the world to us, and we're so grateful for your support. Knowing you'd recommend Reside so highly is the best compliment we could ask for. We're sending you all our best wishes in your new home; here's to new beginnings and happy memories in your flat! Thank you once again, from all of us here at Reside. Your feedback has truly made our day brighter. 🏡✨ Toby

5.00 /5

My experience with Reside has been swift and amazing so far. My agent Lisa has always been pleasant and very contactable. I will definately recommend Reside for anyone looking to rent in Bath

Reply from agent

Dear Meena, we're thrilled to hear about your positive experience with Lisa and our service. Your recommendation is greatly appreciated. Thank you!

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Address

381 Walderslade Road, Walderslade, ME5 9LL, UK, ME5

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