Avoid this estate agent at all costs! My experience with Gemma Carter (Assistant Manager) and Samantha Moate (Managing Director) has been appalling. The boiler hasn’t worked properly since I moved in, and I was told to buy an oil heater at my own expense and wait 23 days for a repair. A collapsed roof with water dripping onto electricals wires was met with no urgency. Gemma failed to address these critical issues, and Samantha called me to discuss the problems but was rude, hostile, and talked over me the entire time. They clearly think it’s acceptable to live in a property with a non-functioning boiler, a leaking roof, and mould and damp throughout. The property was clearly not checked before being rented out, leaving my daughter and me in unsafe and uninhabitable conditions. Their lack of professionalism and disregard for tenant welfare is disgraceful—this so-called 'estate agent' should be ashamed of how they treat their tenants. I've attached pictures of the boiler that the Managing Director claimed was not on the inventory report, and also some pictures as to how the property was on day 1.
10 Rishworth Street, Wakefield, West Yorkshire, WF1 3BY, UK, WF1
Selling and Letting Properties throughout the Wakefield District Movenowlettings has been trading since 2008 specialising in selling and lettings throughout West Yorkshire. Our success is achieved by maintaining a professional friendly and reliable service. Selling and Letting executive homes, family homes, barn conversions, detached, semi detached, terraced, apartments and studios in the following areas: Wakefield Town centre, Ossett, Horbury, Gawthorpe, Stanley, Lofthouse, Outwood, HallGreen, Durkar, Normanton, Sandal, Walton, etc. <br><br> Established tradition and values <br> Movenowproperties is a highly focused company with a great desire to maintain the professional, efficient and courteous way that our business operates. We opened our office in 2008 and have established ourselves as the area's leading sales and letting agent. We are continually looking to improve every aspect of our business from customer service, staff development & training, understanding and embracing the very latest technology and the delivery of high quality property information. <br><br> High standard of professionalism / Peace of mind <br> Having over 25 years experience by Amanda Rickett (Company Director) and the team, our reputation has proved to be extremely successful. <br><br> We have a devoted team, striving for the best results for both Vendors, buyers, Landlords and Tenants. Each member achieving job satisfaction through growth of the business. <br><br> Our office opening times are: <br><br> 8:00am - 7:00pm Monday to Friday <br> 10.00am - 4:00pm Saturday & Sunday
Director
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