I recently had a disappointing experience with this letting agents. After taking time out of my busy schedule and commuting 35 minutes for a house viewing, I arrived at the property only to wait for 15 minutes with no sign of an agent. When I called the office, I was informed that they had sent a text message confirming the appointment 15 minutes earlier. As I don't use my phone while driving, I had not received any notification. This lack of communication and consideration for customers' time is unacceptable. Customer service skills were clearly lacking in this situation. It is essential for businesses to understand that clients' time is valuable, and failing to communicate effectively can result in a negative experience. Unfortunately, based on this experience, I will not be using their services again. Improvement in communication and customer service is necessary for a better client experience.
52 Northgate, Wakefield, West Yorkshire, WF1 3AN, North West, UK, WF1
Here at Martin & Co Wakefield, we're proud to provide specialist advice, guidance, and support across all areas of the residential property market to the people of Wakefield and surrounding areas. Father and son team, Monay and Jaspal Bhachu, have extensive knowledge of the local area having been brought up in neighbouring east Leeds. Both landlords themselves, they bring first-hand understanding of the needs of landlords and tenants, and alongside their dedicated and experienced team deliver a comprehensive service to buyers, sellers, tenants, and investors alike. With our wealth of experience across both lettings and sales, you can be confident of receiving the very highest standards of service from the Martin & Co Wakefield team at all times. Whether you have a property to sell in the area, or you are looking for a home to rent, please do get in touch as we'd be delighted to help. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Wakefield get you on the move.
No memberships information available
No memberships information available