The most disgusting estate agent I have ever seen. The best you can do is to stay away from them, because this industry has no regulator, they can do anything they want won’t be banned, at most you can be compensated by Property Ombudsman My purchase was dealt by Deborah Cundill and Amy Hunt from Pudsey office, Leeds. I was set up extra conditions during the purchase. After my offer accepted I was required to pay my mortgage advisor, submit mortgage application, obtain lender valuation booked, then they can remove properties from market. Of course it’s on purpose to get my purchase failed. Their in house mortgage broker tried to charge me £700, which is not market price, of course I don’t want to. They raised all issues to get my purchase failed because they tried to sell to someone else. Even I’m a criminal, according to Consumer Law, you can’t set up different conditions for me. After I raised complaint, even more lies, such as my mortgage was residential, blaming on vendor, their employees are qualified etc. This industry has no regulator, how come your employees are qualified ? They even said I have mortgage problems. If I have why my another two purchase were completed? Their mortgage advisor tried to charge me £700, I don’t want to, then I have mortgage problems I called Property Ombudsman. They told me to raised complaint with them, and also said they can’t ban them, can only compensate me. If things can’t be resolved, I’ll sue them in court. I want to see how can them lie in court Because of no regulator they are not afraid of anything. They can do anything they want won’t be banned. You’d better stay away from them.