We accepted an offer on our home in February 2021 after being on the market since late 2020 with Manning Stainton, Wetherby. Our agent was Angela however we did also deal with James and Ann occasionally. Overall the process was positive, with some typical bumps in the road along the way (selling your home is not a fun process, Joe Public are not easy to deal with!). Angela was great at listening to us as sellers and turning those bumps (I don't want to say negatives!) into learnings. For example, we asked her for a more thorough "vetting" process before allowing potential buyers through the door. We were selling a 2-bed property and had a couple of parties view who said "we are looking for a 3-bed" once through the door. This is a very disheartening thing to hear when you can't change it! Angela and the team worked hard to protect us from these sorts of viewers as ultimately it wastes everyone's time. In the end, we resorted to having Angela or James carry out the property viewings as it was just becoming too emotional for us. They both came and viewed our home so that they knew exactly what they were selling, and both of them respected our property and our wishes (i.e. removing shoes or wearing shoe covers) which we really appreciated as not all agents are as respectful (we know from experience!). The team also kept very thorough notes on our property which helped us massively during the sale process as our buyers tried to give backword on part of the deal, with the aim of forcing us out of our home sooner than we were happy with. Thank goodness James had made such a detailed account of the deal that was agreed when he accepted their offer for us! The reason this review is 4* and not 5* is due to a small issue we had relating to Mannings representing a potential buyer; they were also a client of Mannings to sell their property. This created a conflict of interest within branch which dampened our experience. We spoke with the branch manager, Steve, and ultimately it was resolved by us walking away from the buyer. This is my one and only small criticism and was likely not helped by my naivety - if your buyer is also selling with Mannings, just be aware and make sure that you communicate as two separate agents rather than allowing one agent to manage both parties as we found there was difficulty with impartiality. This one blip aside, our experience was a great one, and we would definitely sell with Mannings again. We massively regretted not going with them in the first place and were unfortunately burned by another less-than-professional agent. Steve took the photos of our home and they were lovely, with no extra cost associated. Our brochure was lovely and they would update to flip the pictures around when we requested, same with our Rightmove advert. Mannings also have a really great after-sales service with their Move Managers - ours was absolutely fantastic. If we were to sell with Mannings again I would request the same Move Manager again (Debbie Tabiner)! Thank you Angela, James, Steve, Ann and the Wetherby team for selling our home. It wasn't easy, we weren't easy but we appreciate everything you did for us.PositiveResponsiveness, Quality, Professionalism, Value