We used Romans to look at properties and had the pleasure of meeting Zara. Zara is very professional, honest and has exceptional customer service. I would highly recommend her & her team.
As others have said, Zara in particular was professional, honest and very helpful, particularly since I have never moved before and was unfamiliar with the process. She was absolutely fantastic. Her honest attitude during the viewing was one of the reasons that I chose this flat, and I'm glad that I did. From the viewing onwards I never got the sense that I was being deflected or manipulated, which I can't say for some of the other estate agents I've dealt with. All very much appreciated, especially given the short timescale I had to work with. There was a small problem with another agent who proved unresponsive when I had questions about the tenancy agreement, but overall I have little to complain about. I've not noticed any drop in quality after moving in, either.
We have had the most amazing experience with ZARA at romans uxbridge. She has been a wonderful help with our house search all the way along the process. The best part was the exceptional customer service she provided with her speedy responses via call and email. Our first meeting with her was great as she was lovely, honest with everything she said and ensured we went through the process of renting our property flawlessly. Would definitely recommend to anyone!! Thank you so much Zara.
I had a positive experience with Zara from Romans Uxbridge, renting a house in Uxbridge last month. She was very professional, helpful and friendly. Good communication between her and myself during the process which run smoothly and quickly. Thank you Zara. Thank you Romans.
Cole Godber has recently become my property manager and for the first time in my landlady relationship with Romans I have a professional, responsive and empathetic person to deal with. He is knowledgeable and customer focused and knows the rules and regulations of the lettings market. I hope Romans appreciate him as much as I doPositiveResponsiveness, Professionalism
The first place Zara, showed me, I put a holding deposit down. Being new in the country we had a few hiccups along the way and with the help from Dale and Zara I was able to secure the rental. Nice to deal with people that are willing to go the extra mile and beyond.PositiveProfessionalism
Romans team have been very professional. Highly recommend Arun, who has been our point of contact. He's always diligent at showing us the properties based on our requirements, be it for lettings and for investment purposes. Would highly recommend!PositiveResponsiveness, Professionalism, Value
Recently sold our house via Romans Uxbridge. Was a bit apprehensive about putting out house on the market in lockdown but Sad was great from the outset and we are able to proceed. Massive shout out to Arun who was great when arranging viewings. Everything was coordinated perfectly, in a safe manner and we were given enough notice as well. Feedback was always provided within 24hrs. Got a very good offer after a few viewings and we were happy to close the deal. Would definitely recommend Romans based on a customer oriented and professional service.PositiveResponsiveness, Quality, Professionalism, Value
We used Romans to look at properties and had the pleasure of meeting Zara. Zara is very professional, honest and has exceptional customer service. I would highly recommend her & her team.PositiveProfessionalism
Had a great experience buying my first property with Romans - Uxbridge branch. They all responded quickly to queries, and the assigned move manager did a great job of keeping things going through the whole process. Will likely use them again in the future.PositiveResponsiveness, Quality, Professionalism
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10 High Street, Uxbridge, UB8 1JN, UK, UB8