Hi Alexandra, thank you for this wonderful review about your experience with us in your time as a tenant. We're so pleased to hear that you have received such fantastic customer service from us and that Dale has been such a key part of this going above and beyond to assist you wherever possible. We will relay this amazing feedback onto him! We really appreciate you taking the time to leave us this review along with your recommendation, please don't hesitate to reach out to us if there's anything more we can do! Kind Regards, Romans