I would absolutely NOT recommend to use Romans Uxbridge agency to rent a property. They have been efficient for me to move in but are a NIGHTMARE since I moved out... There is a massive lack of communication. Romans have been ignoring me for 1 month now! Not returning calls, not answering any emails. My deposit has been agreed with my landlord more than 1 month ago with absolutely no issue and I completed the form Romans asked me to get it back and since then, nothing! I did not get my money back, they are not answering me, not even let me know what is going on. They are basically holding my money and just ghost me! Unbelievable in those uncertain Covid time to leave people like that.... I do not know what to do and will probably have to get the help of a solicitor for Romans to give my deposit back to me and my landlord.