We had issues with our previous housemates from our previous residence since they were not allowing the agency to provide the landlord's reference, which was necessary to get the new housing contract with the Romans. For us, Zara worked as the point of contact in Romans. Zara was the one who recognised my problem and made numerous attempts to help us fulfil the terms of the property contract at a time when we were in a precarious position due to my pregnancy. And it was only because of Zara's diligence, supporting nature and kind personality that I obtained the contract. I owe Zara a lot.